In our last article we looked at Planet Design who have more than a decades experience designing and constructing buildings but who are new to the garden room market, today we are pleased to publish this detailed testimonial from one of their clients:
I found Planet Design through an internet search, from the initial phone call I was put at ease and got a good feeling about the company. I spoke to Lee, the owner, who came over to my house to discuss my needs.
I explained what I wanted for my back garden extension and Lee suggested a few solutions and Ideas, we agreed on a rough design and Lee went away to work on a few draughts, he then emailed these across to me, the first design Lee did was perfect and exactly what I wanted, he had obviously listened to my ideas and my needs and hit the nail on the head with his design.
I was initially apprehensive about different aspects of extending and building on my property as I knew nothing about the process, Planet Design were on hand to answer any questions I had in a very professional and friendly manner, some questions I felt were a little silly but they explained that they would only be happy with the build If I was 100% happy so they welcomed my questions no matter how trivial they probably thought they were.
Through every step of the design and build process I was fully informed by Planet Design through email and phone calls, the team were very punctual and polite, a few days of bad weather had me concerned they wouldn’t meet the agreed finish date but they stayed late on several occasions to get the job done, something that in my experience other companies wouldn’t have done.
Overall I am amazed at the quality and workmanship of my build, I couldn’t be happier with my Garden Room and spend as much time in it as I can, I am very impressed with Planet Design and wouldn’t hesitate to recommend them to anyone.
Feedback from customers who have actually used a company is always useful, for more information about Planet Designs bespoke garden rooms please visit their website.