Does customer feedback get better than this?

Sanctum Garden Studios have sent through a copy of a testimonial they have recived from one of their customers, and its really rather glowing!

I just wanted to let you know how incredibly pleased we are with our new garden studio. When we started our quest to find a company to supply and fit a studio we weren’t solely looking for personal reasons (as you now know!) – we also wanted to find a company who we could trust and recommend when undertaking design schemes for our contemporary garden design business (The Landscape Design Studio Ltd). We were looking for a company that was big enough to cope but small enough to care about our clients needs –  a company that offered good value for money coupled with exceptional service and communication.

As a result of much research I found many companies on the web all offering very similar contemporary garden offices….but most of the time these companies were out of our budget range. When I came across ‘Sanctum’ and subsequently spoke to you it was clear from the offset that you were a caring family business offering the same high quality products but at considerably lower prices (We should know as we had 6 other quotes from your competitors for very similar offices!). I instantly knew that I had found the company that I wanted to build our personal studio and  who I could happily recommend to our very particular clients.

During the design stage I was so impressed with your attention to detail, flexibility and patience. There were none of the ‘lack of communication’  frustrations that quite often occur when dealing with larger corporate companies. You gave us such a personal service – I genuinely felt that perfection throughout the entire process was very important to you and Gary.

Once our construction date was confirmed (months in advance) I was again very impressed that you started on the exact day you predicted (again…..a sign of a well organised company) thank you for this.

When I met Gary and his construction team I knew very quickly that I was in good hands……there are certain people that speak with sense and confidence and I could certainly tell that Gary knew his product inside out…..and his many years of building knowledge certainly showed.

With most of the studio being constructed in Gary’s workshop prior to installation it was amazing to see how quickly it went up on site – it was like watching a well perfected  ‘military style’ operation!!  and I must say that even by our exacting standards I could not find a fault (a rarity indeed!)

We really are so pleased that we stumbled across your website as we not only have a great home studio ourselves but truly feel that we have found a company that we can work with in the future. I thank you both once again and look forward to working with you again soon.

If you would like a similar experience to this customer, contact the Sanctum team via their website or by calling them on 0844 800 9750


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